We accept orders worldwide.
Delivery is via Singapore Post/Speedpost.
For Local Shipping: (Delivery within Singapore)
All deliveries to shipping addresses in Singapore will be sent via ordinary/normal mail, registered mail or Speedpost Standard.
Ordinary/normal mail is not tracked nor traceable. Jeanius (Singapore) will not be held responsible for any lost, stolen or damaged mails. There will be an additional cost of S$2.24 for local registered postage.
Speedpost Standard is only available for parcels above 2kg.
For Overseas Shipping:
All deliveries to shipping addresses outside Singapore will be sent via ordinary/normal air mail or registered air mail.
Ordinary/normal air mail is not tracked nor traceable. Jeanius (Singapore) will not be held responsible for any lost, stolen or damaged mails. There will be an additional cost of S$2.50 for overseas registered postage.
All deliveries sent via registered mail and/or Speedpost Standard must be signed for at the time of delivery.
A tracking number will be sent to your email after your parcel has been shipped. You can track your parcel status on our store front.
Change of Shipping Address
Shipping address cannot be changed once the order has been shipped.
Please allow 3-5 business days* for shipping addresses in Singapore, and 7-14 business days* for shipping addresses outside Singapore. Shipping time may vary depending on your location.
All items can be subject to customs clearance, delays in destination country, missed or cancelled dispatches, which may require additional days.
*Applicable to in stocks only.
Please note that orders that are returned to us due to incomplete or incorrect address provided, unclaimed or abandoned by your local post office or customs, for any reason will not be resent. The returned parcel will only be resent at the customer’s expense.
Shipping fees are determined by the parcel size, weight and delivery location.